Terms & Conditions
1. Introduction
Flash Hosters is committed to providing top-quality hosting services to all our customers. Our goal is to ensure a seamless hosting experience with reliable customer support. By signing up for our services, you acknowledge that you have read, understood, and agree to these Terms.
2. Best Hosting Services Guarantee
At Flash Hosters, we pride ourselves on offering one of the best hosting solutions in the industry. We strive to provide:
- High-speed performance
- 24/7 customer support
- 99.9% uptime guarantee
- Secure and scalable hosting solutions
We are committed to maintaining the highest level of service quality, and we back up our promise with a 30-day money-back guarantee.
3. 30-Day Money-Back Guarantee
If for any reason you are not satisfied with our services, you can request a full refund within 30 days of your initial payment. The refund will be processed with no questions asked, as long as the request is made within the first 30 days of service activation.
4. Account Responsibilities
By signing up for our services, you are responsible for:
- Providing accurate and up-to-date information during registration.
- Ensuring that your use of our services does not violate any laws or infringe on the rights of others.
- Keeping your account information and login credentials secure.
Flash Hosters is not responsible for any unauthorized access to your account resulting from negligence on your part.
5. Service Availability & Uptime
We guarantee a 99.9% uptime for all hosting plans. This means that in any given month, our servers will be available 99.9% of the time. However, we do not take responsibility for downtime caused by:
- Maintenance or updates
- Issues outside our control, such as network outages or DDoS attacks
- Problems caused by third-party services
In case of any unplanned downtime, we will notify customers promptly and take necessary steps to restore service as soon as possible.
6. Payment and Billing
- All payments must be made in advance for the selected service period.
- You are responsible for paying all applicable taxes and fees associated with the services you have selected.
- Failure to make timely payments may result in suspension or termination of your hosting account.
If you cancel your service before the end of your billing cycle, no prorated refunds will be issued, except in cases where the 30-day money-back guarantee applies.
7. Service Termination
Flash Hosters reserves the right to suspend or terminate any account if it is found to be in violation of our Terms. Examples of violations include, but are not limited to:
- Spamming or illegal activities
- Violation of intellectual property rights
- Excessive resource usage that affects other users
- Fraudulent activity
If your account is terminated due to a violation, no refund will be issued.
8. User Content and Data
You retain ownership of all content you upload to our hosting platform. However, by using our services, you grant Flash Hosters a non-exclusive, worldwide, royalty-free license to use, store, and display your content for the purpose of providing the services.
Flash Hosters is not responsible for any loss of data or content. We recommend that you regularly back up your website and data.
9. Limitation of Liability
To the fullest extent allowed by law, Flash Hosters will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to:
- Loss of data or content
- Loss of business or profits
- Service interruptions
In no event shall Flash Hosters’ liability exceed the amount paid by you for the specific service that caused the issue.
10. Modifications to Terms
Flash Hosters reserves the right to modify or update these Terms at any time. Any changes will be communicated to you through your registered email or posted on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, feel free to contact our support team at:
- Email: support@flashhosters.com
- Phone: +447366345882
- Website: www.flashhosters.com